Business Process Management (BPM) twinned with Process Mining is the ultimate foundation, powering business transformation and automation.

This is Process Intelligence

The combination of Business Process Management (BPM) & Process Mining provides the rock solid foundation your organisation needs. We call this Process Intelligence. After all, how can anything be improved if you do not understand the process? Once the preserve of consultants with their Post-It notes and brown paper, Business Process Management allows your organisation to have a central repository of end-to-end processes.

Customer Experience (CEX) is a differentiator from your competition, so use advanced customer journey mapping to chart every touchpoint and overlay this with analytics to become a truly customer-centric organisation.

Not only will customers love you but having a full understanding of internal processes overlayed with risk and governance controls can keep audit and compliance teams happy. The increased knowledge of internal processes is a key component for the continued journey of operational excellence and driving sustainability initiatives.

Thinking of embarking on business transformation? Business Process Management twinned with Process Mining creates the launchpad, with the removal of cost and unnecessary delays in your project or programme.

Know how work really gets done in your organisation. Mapping the process is just one dimension, so twin this with Process Mining to provide empirical evidence on any process. Get to the bottom of recurring issues through root cause analysis and unlock hidden value.

We go beyond Proof of Concept. Challenge us to find value in your business, with our fixed-price Proof of Value. Contact our friendly team to find out more.

Our AI & Data Fabric, designed for your organisation.

  • With RPA, software users create software robots, or “bots”, that can learn, mimic, and then execute rules-based business processes. RPA automation enables users to create bots by observing human digital actions. Show your bots what to do, then let them do the work. Robotic Process Automation software bots can interact with any application or system the same way people do—except that RPA bots can operate around the clock, nonstop, much faster and with 100% reliability and precision.

  • Extract and organise information from complex content in any document format. Document Automation combines RPA with AI technologies & is the next generation of automation, able to capture, extract, and process data from a variety of document formats. It uses AI technologies such as natural language processing (NLP), Computer Vision, deep learning and machine learning (ML) to classify, categorise, and extract relevant information, and validate the extracted data.

  • Combine the power of automation + generative AI to revolutionise how businesses operate. Empower teams and accelerate every process with generative AI embedded in any application. Unlock and action data across any document type, integrating with best-of-breed generative AI models. Ensure responsible AI use with a human in the loop. Tracks behaviour, understands intent and develops process maps for automation. Interpret and create text, images, and content intelligently. AI-driven document processing understands context and goals, interpreting data effectively. Join us to harness the potential of generative AI and automation for unparalleled growth and efficiency.

  • Put a structure around your strategy, with Software AG ARIS to improve efficiency, save time and money, and make processes more sustainable. With ARIS, you can create, manage, and analyse your end-to-end business processes—the key to operational excellence that gives stakeholders the tools and insights they need to make better decisions every day. Add the power of robotic process transformation (RPA) to Reach your goal of operational excellence.

  • Implementation of advanced data visualisation and analysis tools using AI models extract meaningful insights, enabling you to make data-driven decisions and gain a competitive edge. Advanced statistical and machine learning algorithms provide actionable insights, ranging from simple descriptive analytics to complex prescriptive models that optimise your business operations and customer experience.

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